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Extension of Warranty

Extension of Warranty

Guarantee the best condition for your VSN system...

...by extending your warranty in annual periods in order to prevent any issues and unforeseen situations on your hardware investment. Benefit from VSN's extension of warranty on the following points:

1. Keep the security of your original warranty

2. Guaranteed repair of all breakdowns and replacement of broken parts

3. Enjoy one-year extendable warranty periods and the peace of mind of knowing that your investment is safe

4. Avoid unforeseen expenses

5. Repairs offered by VSN's official technical support through personnel specialized in your systems

6. Save time and money

**It does not include additional expenses incurred in connection with the repair such as travelling, maintenance and conservation tasks, cleanups, viruses, not recommended installations, etc. Also, it does not include the wear and tear due to natural use or damage caused by negligence or misuse, installation of third-party software or parts, or damage caused by technical support not authorized by VSN.

Purchase this warranty by calling our Customer Service number at:

(+34) 93 734 99 70 ext.128

 

Warranty requirements

  • The repair, if necessary, will be made by VSN's official technical support
  • You must show the technician the warranty extension documents or the serial numbers of all the products under warranty

Activation:

This extension can be purchased during the initial warranty period of your VSN system and must be activated 30 days before it expires.

International validity

Services included

  • Hardware 100% guaranteed
  • Valid for VSN products
  • Any faulty VSN product will be replaced
  • Extended warranty when you purchase this service
  • VSN reserves the right to send the damaged products or parts for their corresponding analysis

Service time (days x hours): Service available Monday through Friday 9:00 to 19:00 excluding holidays.

Support resources

What experts are saying

César Tulio Ossa Ramírez photo

César Tulio Ossa Ramírez

Director of Centro ÁticoThe Pontificia Universidad Javeriana
 

VSN has been the only provider able to face the complex requisites of the project, guaranteeing a complete integration of the different systems involved while maintaining the robustness and reliability of the technical deployment at a reasonable cost

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