Blogs

AI Is Moving So Fast It’s Dizzying: Tech Support, Chaos and the Future with Víctor Caravaca

Jan 15, 2026

Technology

In this new episode of Tech Republic, we talk with Víctor Caravaca about how artificial intelligence is reshaping technical support, speeding up processes and creating new challenges for companies. We explore why the feeling of “dizziness” in front of AI’s rapid progress is more real than ever and what IT teams can do to get ready.​

Episode highlights

  • How AI is changing the day-to-day work of technical support and customer service teams.​

  • The main risks, fears and opportunities created by new generative AI tools.​

  • Key steps to adapt processes, roles and skills in an environment where technology evolves at unprecedented speed.​

Value for your organization

  • Get practical ideas to boost your support efficiency with AI without losing focus on the user experience.​

  • Learn how to anticipate technological “chaos” and turn it into a competitive advantage for your business.​

  • Gain inspiration from the perspective of a professional who is living this transformation first-hand and sharing real examples.​

Watch the full episode “La IA avanza tan rápido que da vértigo | Soporte técnico, caos y futuro con Víctor Caravaca” on our channel here. ​ And don’t forget to follow us, as every Tech Republic episode and our best tech content is also published on our LinkedIn, TikTok, X and other social media channels.

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Ready to Transform Your Broadcasting Operations?

Ready to Transform Your Broadcasting Operations?

Ready to Transform Your Broadcasting Operations?